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Recruitment and Training

Our recruitment process involves completing some paperwork. This can appear a bit daunting, but please do not be put off by it. One of our Team will be happy to discuss this with you and you will have the opportunity to go through it together.

If you would like to proceed with the paperwork then we can either post it to you or send it to you electronically, whatever suits you best.  When you have completed your paperwork, you can send it back to us, again either by post or email. 

One of the Team will then arrange to meet with you for an informal interview.

As part of this process, you will need a Disclosure and Barring Service (DBS) check. This will be completed by our team and all costs covered by the Health Board.  

 

Training 

The mandatory training that you would need to complete before commencing your volunteering role includes: Safe working, Adult Safeguarding, Infection Control, Dementia Friends, Welsh Language Active Offer, Confidentiality, Equality and Diversity and Communicating with people with a hearing loss.

Depending on the volunteer role you are interested in, other training opportunities could include: Wheelchair training, Online Welsh Language course, Food Safety Awareness Level 2, Visual Awareness and Assertive Technology.
 

There are two volunteer roles in particular that have additional training requirements:

End of Life Companion training: This training will aim to provide you with:

  • Clear understanding of the End of Life Companion role.
  • An opportunity to enhance your own communication skills.
  • An understanding of how to support people who may be at end-of-life.
  • Increased confidence in your own abilities to support people who are at end of life.
  • An opportunity to raise awareness of the importance of compassion.


Dementia Companion training: This training will aim to provide you with:

  • Clear understanding of the Dementia Companion role
  • An opportunity to enhance your own communication skills
  • Increased confidence to understand and use meaningful activities resources
  • To reassure anxious patients or relatives and help answer general (non-clinical) queries.

Mandatory training will need to be undertaken every two years. 

If you have any queries or questions, please do not hesitate to contact a member of the team either by telephone on 01495 768645 or email ABB.Ffrindimi@wales.nhs.uk