Skip to main content

Complaints & Concerns

Important Information Regarding COVID-19 (Coronavirus)

You will be aware that Aneurin Bevan University Health Board, along with the other Health Boards in Wales and the United Kingdom, are experiencing an unprecedented level of emergency hospital admissions due to Coronavirus. The Health Board is very sorry but as a consequence there will be a delay in responding to your concern which we will not be able to manage in accordance with the ‘Putting Things Right’ Regulations of 2011.

We would like to reassure you that your concern remains important to us and we will provide a response. Unfortunately, due to the current situation we are unable to tell you when this will be.

Aneurin Bevan University Health Board aim to provide the very best care and treatment. We welcome all of your views and want to learn from your experiences, good or bad.



If you would like to communicate with us in British Sign Language (BSL), please use SignVideo.