This accessibility statement applies to the Aneurin Bevan University Health Board (ABUHB) website: abuhb.nhs.wales
This website is run by Aneurin Bevan University Health Board. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Zoom in up to 200% without the text spilling off the screen- find out how.
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver
- Read some documents that are in the format of a PDF (Portable Document Format) - find out how.
We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible is this website?
We know some parts of this website are not fully accessible:
- Parts of some pages may not work well with Assistive Technologies such as screen readers
- Some menus are not fully accessible
- Some buttons and links do not have accessible descriptions
- Some pages contain text that has poor colour contrast
- Some pages contain headings that are not logically ordered
- Some pages are not fully usable with the keyboard
- Some pages have an illogical focus order
- Secondary menu items change order when an item is selected
- Some forms have error messages or labels that are not clear
- Some moving content cannot be paused or stopped
Feedback and Contact Information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact email@example.com in the first instance and we will pass your request onto the relevant team, who will consider your request and get back to you as soon as possible.
Reporting Accessibility Problems with this Website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact: firstname.lastname@example.org
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical Details About this Website’s Accessibility
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-Compliance with the Accessibility Regulations
Whilst we endeavour to meet ‘WCAG 2.1 AA’ we currently have the following non-compliance issues:
- Some menus, and parts of some pages are marked up in a way that may make them confusing when accessed using Assistive Technologies. This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value Level A.
- An empty menu is present on some pages. This fails WCAG 2.1 success criterion 4.1.1 Parsing Level A, and WCAG 2.1 success criterion 4.1.2 Name, Role, Value Level A.
- The button used to clear any text entered in the search box does not have an accessible label. This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value Level A.
- The button/link used to switch language presents a different, less specific, label to Assistive Technologies than to visual users. This fails WCAG 2.1 success criterion 3.3.2 Labels or Instructions Level A.
- Some text does not have enough contrast with its background. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum) Level AA.
- Headings on some pages are not in a logical nested order. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships Level A.
- Some parts of some pages are not fully usable with the keyboard. This fails WCAG 2.1 success criterion 2.1.1 Keyboard Level A.
- Some elements have an illogical focus order. This fails WCAG 2.1 success criterion 2.4.3 Focus Order Level A.
- Secondary menu items change order when an item is selected. This fails WCAG 2.1 success criterion 3.2.3 Consistent Navigation Level AA.
- Some forms have error messages or labels that are not clear. This fails WCAG 2.1 success criterion 3.3.2 Labels or Instructions Level A.
- Some carousels (displayed only on small screens or at high zoom levels) do not have a method to pause or stop their movement. This fails WCAG 2.1 success criterion 2.2.2 Pause, Stop, Hide Level A.
Whilst we will prioritise patient information to ensure it is digitally accessible wherever possible, we know there are some sections of our website of a corporate nature, which are not currently accessible and have been produced since September 2018.
For these sections, we will identify where we know documents are non-compliant and provide contact details wherever possible. As documentation is renewed in the future, we will ensure digital accessibility is considered.
Currently, these sections are listed as below (and subject to change):
- Board or Committee papers
- Performance reports that may contain complex reporting/statistical data
- Policies and Orocedures produced since September 2018
- Publications linked from our Freedom of Information pages – including disclosure logs
- Publications that may have been professionally produced since September 2018, which would have to be fixed by a third party
Navigation and Accessing Information
- There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
- It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
- It’s not possible for users to change text size without some of the content overlapping.
Content That is Not Within Scope of Accessibility Regulations
PDFs and Other Documents
Some of our PDFs and Word documents are essential to providing our services. For example, we occasionally have PDFs with information on how users can access our services, patient information leaflets and forms published as Word documents. By early 2023, we plan to either fix these or replace them with accessible HTML pages or online forms.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We do not plan to fix any PDFs or other documents published before 23 September 2018, for example Board and Committee Papers, Health Board policies and procedure documentation or statutory documentation, such as Annual Reports. However, we will endeavour to make any new PDFs or Word documents accessible wherever possible.
We occasionally publish PDFs that contain ‘transcripts/scanned manuscripts or handwritten notes’ for example in FOI requests - these are outside of scope and will not be fixed.
We do not plan to add captions to live audio or video streams because live video is exempt from meeting the accessibility regulations. However, we will always aim to provide subtitled versions of pre-recorded videos produced.
Preparation of this Accessibility Statement
This statement was updated in July 2022. It will be reviewed in January 2023.
If you experience any accessibility issue on this site or have any comment, please contact us at email@example.com.
- Internet Explorer: Go to "View" on the menu bar > Select text size / zoom
- Firefox: Go to "View" on the menu bar > Select text size / zoom. Alternatively hold down the "Ctrl" button on your keyboard and press the plus (+) key to increase text size. To reduce the latter hold down the "Ctrl" button and press the minus (-) key
- Please note that the above settings may differ depending on the browser version.
Newer versions of Adobe Reader (version 7 and above) have inbuilt "read out loud" functionality. Portable Document Format (PDF) documents can be read out loud in three short steps:
- Open a PDF document and click on "View"
- Select "Read Out Loud"
- Activate Read Out Loud
Frequently used shortcuts include:
- Shift + Ctrl + Y: Activate Read Out Loud
- Shift + Ctrl + V: Read current page
- Shift + Ctrl + B: Read to end of document
- Shift + Ctrl + C: Pause / Resume reading
- Shift + Ctrl + E: Stop
You may need to download the following readers/ viewers to access different document formats on this site. These can be downloaded free from relevant external websites as indicated below: