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Information Governance

What is Information Governance?

Information Governance is a framework that brings together legal, ethical and quality standards that apply to the handling of information; it applies to all information and data especially sensitive and personal information.  

Information Governance sits alongside clinical governance (how we look after you) and corporate governance (how we work) and focuses on what we call the CIA of information – looking at confidentiality (C), integrity (I) and availability (A) of information.

It ensures that information is handled in a safe, confidential and secure manner (confidentiality), that information is accurate and up to date (integrity) and is available at the right time, in the right place to the right person (availability). 

The Health Board has an Information Governance Unit to help you with any concerns or complaints that you may have about your information.

The General Data Protection Regulation means that we must appoint a Data Protection Officer, (DPO). Our DPO is Jonathan Meredith and his email address is  The DPO is responsible for overseeing our information governance strategy and implementation to ensure compliance with the confidentiality and data protection law such as the General Data Protection Regulations (GDPR), Data Protection Act 2018. 

As part of the GDPR Aneurin Bevan Health Board must provide a Privacy Notice; this explains why we collect information about you and how your information is used.  It also provides details on your rights including how to access your health record.


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The General Data Protection Regulation (GDPR) requires that data controllers provide certain information to people whose information (personal data) they hold and use.

A privacy Notice is a way of informing people of the following:

  • Why we are able to process your information
  • What purpose we are processing it for
  • Whether you have to provide it to us
  • How long we store it for


Please find below Aneurin Bevan Health Board Privacy Notice. 

Here you will find different formats. 

If you have a complaint or concern regarding how your Health Record is being held or you have a concern that your digitalised record has been inappropriately accessed, please contact the Information Governance Unit on the following telephone number or email address:


Any Clinical complaints, please contact the Putting Things Right Team on:

What is Information Governance?

Information Governance helps manage and control information within the NHS, in particular the personal and sensitive information relating to patients and employees.

If someone has accessed my records inappropriately what do I do?

For further information relating to inappropriate access, please contact the Information Governance Unit on Tel: 01495 765019/01495 765326 Email:

Have you recently changed your address or any other details?

If you have moved house or any other details have changed, please contact your local Health Board to ensure your details are up to date – Please note GP systems are not linked to ABUHB systems.

How does ABUHB handle my information?

For more information on how ABUHB handles information please refer to our Privacy Notice page.

How do I get a copy of my Health Record?

To obtain a copy of your Health Record, please contact the Access to Health Records Department on Tel: 01633 740165 Email:

What do I do if I receive Information that does not belong to me?

Please contact the Information Governance unit on Tel: 01495 765019/ 01495 765326