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Frequently Asked Questions

What is Information Governance?

Information Governance helps manage and control information within the NHS, in particular the personal and sensitive information relating to patients and employees.
 

If someone has accessed my records inappropriately what do I do?

For further information relating to inappropriate access, please contact the Information Governance Unit on Tel: 01495 765019/01495 765326 Email: infogov.abb@wales.nhs.uk
 

Have you recently changed your address or any other details?

If you have moved house or any other details have changed, please contact your local Health Board to ensure your details are up to date – Please note GP systems are not linked to ABUHB systems.
 

How does ABUHB handle my information?

For more information on how ABUHB handles information please refer to our Privacy Notice page.
 

How do I get a copy of my Health Record?

To obtain a copy of your Health Record, please contact the Access to Health Records Department on Tel: 01633 740165 Email: Access_to_Health_records_dept.abb@wales.nhs.uk
 

What do I do if I receive Information that does not belong to me?

Please contact the Information Governance unit on Tel: 01495 765019/ 01495 765326