Useful Information
How to get referred
Speak to your GP if you want to see an audiologist.
Hospital Transport
Visit www.ambulance.wales.nhs.uk or call 0300 123 2303 to check eligibility for patient transport.
Interpreter
Contact us if you need an interpreter for your appointment.
C2Hear: 10 interactive multimedia videos that provide useful information including:
- Instructional videos on cleaning and maintenance of the hearing aid (including changing tubing and batteries)
- Better knowledge of hearing aids, handling skills and communication
- Greater use of hearing aids for people who don’t wear their hearing aids all of the time. This information can be found at the following internet website:
Danalogic Hearing Aid Support
If you have a Danalogic GN resound hearing aid from us there are useful guides online danalogic GN | Danalogic Patient Support Portal
Hearing Aid and Chargers
Payment for Replacement Hearing Aids and Chargers
If you need to replace an NHS hearing aid or charger, the following charges apply:
- Replacement hearing aid (single): £75
- Replacement hearing aids (pair): £150
- Replacement charger for a rechargeable hearing aid: £40
How to Pay
Pay in person
Pay by cash or cheque ONLY at Royal Gwent Hospital, Ystrad Mynach Hospital, or Nevill Hall Hospital.
Online Payment (Preferred)
Pay securely online using the Aneurin Bevan University Health Board payment portal.
Pay Online
https://www.gov.uk/payments/aneurin-bevan-university-health-board/audiology
Scan Pay
Scan the QR code to access the official online payment page.
When making an online payment, please enter the patient's first name, surname and date of birth. Once payment has been made, you will receive a confirmation email. Please keep this email as proof of payment and show it to your Audiologist if requested. The Audiology Administration Team will also receive notification of your payment.