Skip to main content

Covid-19 Vaccination Frequently Asked Questions (FAQs)


When will I receive my booster vaccine?

Due to the high volume of residents requiring vaccinations, we are unable to provide exact timescales of when people will have their invitation. You will be contacted by letter, text or phone call. We are working towards Welsh Government’s targets of offering every eligible resident an appointment by the end of the year. You don't need to contact us or your GP. Contacting us will not accelerate your appointment.


I'm clinically vulnerable or over the age of 18 and have yet to receive an offer of an appointment. What should I do?

If you are aged 18 and over, are in an at risk group, or are clinically extremely vulnerable and have yet to receive an offer of an appointment, please fill in the following form.


I'm currently unwell (with an illness that isn't Covid-19, e.g. with a chest infection) or on antibiotics- can I still attend my booster appointment?

Yes, you should still be able to receive your booster if you are unwell. However, if you are running a high temperature or are extremely unwell, please check with your GP or with a vaccinator on site before having your vaccination.


I missed my appointment as I was away on holiday - what should I do?

Due to the high volume of people requiring vaccinations, we are unable to offer replacement appointments at this time. If you are unable to make your appointment, you will be issued with a replacement in January.


I can’t make my appointment due to having Covid - what shall I do?

If you’ve recently contracted Covid-19 and are over 18, you’ll need to wait 28 days before having your booster vaccination. Fill in this form to cancel your appointment and request for a replacement appointment to be sent to you. We can check on our system from the date you tested positive and re-issue and appointment once you are eligible again.


My child is under 18 and has recently tested positive for Covid-19. How long do they have to wait to receive their vaccination?

Children under 18 who have been infected with Covid-19 will need to wait 12 weeks before receiving any Covid-19 vaccinations.

If your child has received an invitation for their 1st or 2nd dose of the Covid-19 vaccine, please do not attend if they have tested positive for Covid-19 within the past 12 weeks. This starts from the date of their positive PCR test.

If your child is in a group that is at greater risk of serious illness from Covid-19, they will need to wait 4 weeks after their positive test.

If your child cannot attend their allocated appointment for this reason, you can cancel their appointment by calling 0300 303 1373.

Further information can be found on the Public Health Wales website.


I haven’t had a first dose vaccination, can I just walk in to a vaccination centre?

Yes, anyone over the age of 12 who has yet to take up the offer of a Covid-19 vaccination can walk into any of our vaccination centres during their opening hours to receive their first dose vaccination. Please note, children under the age of 16 years old must be accompanied by a parent/guardian. Please note- this applies to first doses only.


I haven't yet received my second dose vaccination- can I just walk in to a vaccination centre?

Unfortunately, it isn't possible to walk into a vaccination centre for second doses. If you are due your second dose and have yet to receive an invitation for your appointment, please complete the following form: First and Second Dose Vaccination Booking Form - Aneurin Bevan University Health Board (nhs.wales)


How much notice will you give me before my appointment?

Due to the high number of residents requiring vaccinations at this time, it is possible that we will notify you of your appointment at short notice. We are asking everyone to be flexible and to expect to receive an appointment at short notice. We are issuing Booster appointments via letter, text or telephone. Phone calls will come from a number beginning in 0330 - please answer our calls. Please also ensure that your contact details are up to date with your GP.


Which vaccine will I receive for my Booster dose?

The vaccine you receive will be dependent on supply. We are currently offering Pfizer and Moderna within our clinics, but unfortunately, it isn’t possible to choose which vaccine you receive.


Do you have any walk-in clinics that I can attend?

Whilst we don’t have plans to offer any additional walk in clinics at this time, these clinics will often be arranged at very short notice, depending on our staffing levels and vaccine supply. Please monitor our social media accounts and our vaccination updates website page for the latest information and announcements about walk in clinics.


Will I receive my Booster at a Vaccination Centre or my GP?

Vaccination Centres across the Health Board are administering Covid-19 Booster vaccinations in accordance with age and vulnerability, in line with the JCVI priority groups. With such a large cohort of residents requiring vaccinations in this short amount of time, GP Surgeries are now offering booster vaccinations to the age 18-29 age cohort (Some GPs in Monmouthshire are vaccinating ages 18-49). View our list of GPs delivering booster vaccinations for more information.


I'm pregnant and need my first, second or booster vaccination. What do I do?

Pregnant women can attend any of our Mass Vaccination Centres without an appointment for any of their COVID-19 vaccines. 

If you are over 20 weeks pregnant, please walk to the front of the queue, make yourself known to staff and you will be fast tracked as a priority.

View the opening hours of our Vaccination Centres.


Will I have to queue for my vaccination appointment?

Unfortunately, due to the incredibly large numbers of people coming through our vaccination centres, it’s likely that you will have to queue when attending for your appointment. We are very sorry for this and will be working as efficiently as we possibly can, but please dress for colder weather in the event of having to queue outside.