Accessing the Right Service

In a life-threatening emergency eg: breathing difficulties, suspected heart attack, heavy blood loss, serious injury, severe burns, loss of consciousness - ring 999 or go to the Emergency Departments.

For all other injuries or illnesses you will be able to find advice, support and treatment at other local NHS services.

Out of Hours Pharmacy Rotas April 2020 - March 2021

 

Community Pharmacy Out of Hours Sunday Rota Service 18:00 to 20:00
April 2020 – September 2020

Visiting your local pharmacy is a great way to access prompt advice and treatments for common conditions.
 
Some of the work traditionally done by GPs is now done by pharmacists instead. This includes giving prescription-only medication for a number of minor ailments without the need to see a doctor. And, like other medications in Wales, these are also free.
 
You have to register with the pharmacy to use the scheme, but the process only takes a few minutes. 

Consultations are carried out in a private room and if the pharmacist decides you still need to see a doctor they will refer you.

 Common Ailments covered by the scheme:

    Acne Athlete's Foot Backache
    Chickenpox Cold Sores Colic
    Conjuctivitis (Bacterial) Constipation Diarrhoea
    Dry Eyes Dry Skin Haemorrhoids
    Hayfever Head Lice Indigestion
    Intertrigo In-growing Toenail Mouth Ulcers
    Nappy Rash Oral Thrush Ringworm
    Scabies Sore Throat Warts or Verucas
    Teething Threadworms Vaginal Thrush

    If tooth or gum pain develops contact your own dentist as they can provide emergency treatment.

    If you are not registered with a practice or develop a problem within the following hours ring the dental helpline on 01633 744387 and they will help you find your nearest emergency dentist.

    Mon-Fri: 9:00 - 4:00

    Weekday Evenings: 6:30pm until 8:00am – advice only

    Weekends and Bank Holidays – Limited Appointments and Advice Service

    Toothache on its own (for example, toothache with no other accompanying symptoms or signs) is not a dental emergency. Patients with toothache should not attend an emergency appointment of the Emergency Department.

    Your local optician can provide emergency appointments, they are experts in eyes so can help and treat lots of commons problems such as blurred vision, difficulty seeing well or discomfort from irritated or infected eyes. Find your local Optician here.

    The Minor Injuries Units (MIU) are run by Emergency Nurse Practitioners (ENPs) with the support of a small team of Registered Nurses and Health Care Support Workers.  The Unit does not provide a minor illness service.

    The units have access to X-ray facilities for the assessment of the injuries listed in the inclusion criteria. The nursing team are able to apply emergency plaster casts (back slabs) and are deemed competent in wound closure, including suturing. The ENPs have access to a selection of medications including simple pain killers and antibiotics utilised in wound management. The ENPs are able to refer to other health care teams such as orthopaedics, maxillofacial and burns and plastics (Morriston Hospital).


    The Units aim to give a complete episode of care and discharge the patient home.  On arrival patients will be assessed by a qualified nurse who will decide whether patients can be seen in the MIU.  Usually waiting times are relatively short but at peak times can increase to around 2-3 hours.

    Find your Local Minor Injury Unit here: Minor Injury Units


    Current demand can be viewed on the Choose Well Wales website