Under the Freedom of Information Act 2000 (FOI Act) we are required to provide information we hold, unless an exemption applies.
The FOI Act does not require us to create information or collate lists from different sources. We are also not required to provide advice, explanations or opinions on subject matters within our remit. If you are seeking advice, explanations or opinions rather than information we may currently hold, you should not make an FOI request. You can instead contact us online, by phone or in writing.
If we do not hold the information requested we will generally seek to provide you with publicly available information that may be helpful or identify other organisations that may be able to help.
If your request relates to the environment, we are required to deal with it under the Environmental Information Regulations 2004 (EIR) even though it has been submitted as an FOI request.
We will respond to you about your request within 20 working days of receiving it.