Skip to main content

Dental Service Changes/Updates

The Health Board is responsible for providing General Dental Services (GDS) to residents throughout Aneurin Bevan University Health Board and commissions services from independent contractors through The National Health Service (General/Personal Dental Services Contracts) (Wales) Regulations 2006. 

There are 70 General Dental Practices that provide dental care to patients typically between Monday to Friday.

Since 2006, patients are not “registered” with a dental practice. It is the patients responsibility to attend their dental appointment and patients may need to attend the dental practice for dental care anything between 3 months to 24 months. However, the dental practice team will advise patients on how regular to attend appointments. If you do not regularly attend a dental practice and require urgent dental care, please contact the Dental Helpline on 01633 744387 or email ABB.Dental.Helpline@wales.nhs.uk, which is open Monday – Friday, 9:00am-12:15pm and 1:15pm-4:00pm. Patients should be advised that If they call the Dental Helpline for urgent dental care in the evenings (6.30pm-8am) they will receive advice only as there are no dental appointments available at this time. During weekends and Bank Holiday’s patients can also contact the Dental Helpline where a limited number of urgent appointments are available at Clytha Clinic, Newport and/or advice can be obtained. Patients can also go to their local community pharmacy to ask about pain relief and advice on over the counter medication.

In the event the Health Board receives a request for service change, the Health Board considers all options in consultation with Gwent Local Dental Committee and citizen voice body, Llais.


For further information on dental services, please visit Dentist - Aneurin Bevan University Health Board (nhs.wales)
 

  • Following the closure of Bupa Dental Practice Gaer, Newport which took effect from 1st March 2024, the Health Board wrote to all patients effected advising on the steps the Health Board would follow. The Health Board is in the final stages of the process and will write to patients shortly advising how patients will access NHS dental care from 1st July 2024.
     
  • With effect from 1st April 2024 Bridges Dental Practice, Monmouthshire and Oakdale Dental Practice, Caerphilly are no longer providing NHS dental care to patients. The Health Board wrote to all patients effected advising on the steps the Health Board would follow. The Health Board is in the final stages of the process and will write to patients shortly advising how patients will access NHS dental care from 1st July 2024.
     
  • With effect from 1st April 2024 Trefynwy Dental Practice, Monmouthshire have reduced their NHS patient list. The Health Board wrote to all patients effected advising on the steps the Health Board would follow. The Health Board is in the final stages of the process and will write to patients shortly advising how patients will access NHS dental care from 1st July 2024.

 

With effect from 1st September 2024, the following dental practice will no longer provide NHS dental care to patients:

  • Thriving Meadow Practice, Magor, Monmouthshire 

The Health Board will shortly write to all patients affected by the contract termination with further details on how to access NHS Dental Care from September 2024. If you wish to continue to access dental care from Thriving Meadow Dental practice from 1st September 2024, this will be on a private basis and therefore contact should be made with the practice to discuss your options further.
 

With effect from 1st September 2024, the above dental practice will no longer provide NHS dental care to patients:

  • Beaufort Park Dental Surgery, Chepstow, Monmouthshire 

If you have been seen as an NHS patient of the above practice since April 2020 your details will be shared with the Health Board and additional information will be sent to you directly. This information will advise you on the steps the Health Board will follow when a dental practice terminates its NHS General Dental Services contract. If you wish to continue to access dental care from the practice from 1st September 2024, this will be on a private basis and therefore contact should be made with the practice to discuss your options further.