Engagement is about involving local people and organisations in the work of the Health Board, with a view to ensuring people receive information; are able to provide feedback on services they may have used; and to influence the future development of services in their area and making sure citizen view feeds into how, when and where healthcare services are provided.
On these pages you will find out where the Health Board is engaging, what topics are raised and what consultations or opportunities to influence services are available, you will also find information on our engagement events, our general community discussions and many things that people ask us about.
To view the questions answered in our Live Q&A sessions, visit our Live Q&A page.
|Engage4Change (Street level engagement)||The Engagement Team has committed to be in areas of high footfall in one of the 5 areas of Gwent every week. As such there is a rolling programme underway of Health Board presence in neutral public spaces such as supermarkets, market halls, one stop shops and leisure centres, offering the opportunity to reach into communities to hear their thoughts and views in a neutral environment. This appears to be an approach welcomed by the general population. It also ensures that many more people than those who you may engage through a public meeting are involved and having their voices heard and acted upon.|
|Better2gether||This is where the Health Board works alongside partners to engage/involve people who others are also seeking to engage, this enables strong partnership working, the sharing of resource and the ability to collaborate regarding joint solutions to challenges shared. Many organisations have been extremely generous in enabling our participation in their existing activities.|
|Community Connects||This activity relates to when the Health Board reaches into particular communities (either of common interest or geographically specific) Examples of this are Town Councils, Women’s Institute Groups and engagement with Muslim men through the mosques in Newport.|
|Service Redesign & Development||This is a much more internally focussed activity and sees the engagement team support clinicians and managers from across the organisation to ensure any change in service is compliant with the guidance in respect of NHS service change in Wales and is designed in a manner which is appropriate to elicit best possible involvement from the population of Gwent.|
Unfortunately, the Covid-19 Pandemic put a halt to many of our Engagement events out in the Community. Because of this, we explored new ways of engaging with and informing the communities in Gwent, and were able to begin conducting live Question and Answer sessions on our Health Board Facebook page. Each session has been based on a different topic, and has allowed the communities we serve to interact virtually with our Specialist Clinicians.
You can view the questions that were answered in each of these sessions through the link below:
Each of these Q & A Sessions are also available to watch back on our Facebook page.