The unit covers 2 floors and includes a Theatre Day Case Unit with 2 theatres, an Emergency Eye Clinic, and Pre-assessment Clinic and Out patient’s Clinics. As a speciality Ophthalmology sits under the umbrella of scheduled care.
Aneurin Bevan University Health Board serves an estimated population of 639,000 people (around 21% of the population of Wales). The Ophthalmology directorate covers all areas of the Health Board caring for both adult and paediatric patients.
|Our philosophy is to provide high quality, person centred, evidence based care within a clean, organised and efficient department with happy, friendly and supportive staff while understanding the challenges that we face balancing resources and increasing demand and using the principles of prudent healthcare to improve our service.|
We have a large nursing team comprising of Nurse Practitioners, Registered Nurses and Health Care Support Workers supported by a Senior Nurse and two department sister/managers; one covering pre assessment, theatre and day case services and the other covering outpatient services and nurse practitioner teams.
Eye outpatients is located on floor 1 (1st floor) of E Block RGH and is most easily accessed at the rear of the hospital, at the Friars entrance where patients can be directed to drop off point at level 0. Consultant and nurse led clinics run in the department including minor operation and laser clinics.
The clinic deputy sister works alongside a team of Nurse practitioners, registered nurses and health care support workers to provide ophthalmic outpatient care and treatments. We also have Eye Clinic Liaison Officers (ECLO’ S) who work in the department to support patients and signpost to services.
Just a few tips if it is your first visit:
If at any time before, during or following a visit to clinic you have any concerns please speak to a member of the nursing team. Feedback is always appreciated and we are very happy to help.
If you are waiting for an outpatients appointment and are concerned that you have not received a date the number to call with enquires is:
01495 765186 OPTION 1
If you are waiting for Laser treatment the number to call is
01495 765186 OPTION 2
Telephone number: 01633 236261
Eye Pre - assessment clinic is located within the main Eye Outpatients Department where a team of Ophthalmic Nurse Practitioners and health care support workers assess patients for ophthalmic surgery liaising as necessary with medical, anaesthetic team’s waiting list and scheduling.
If you are waiting for a pre-assessment appointment and are concerned that you have not received a date the number to call with enquiries is
01495 765186 OPTION 2
Arrangements to see out of hours emergency patients will made following a referral to this service, usually by your optician or GP.
When the Eye Department is closed- during evenings, weekends and public holidays- you will be asked to attend the Minor Injuries Unit in RGH for this appointment. This will be by pre arrangement. Please do not attend without a referral.
Out of hours enquires should be directed to the hospital switchboard who will then direct your call to the appropriate clinical personnel.