The unit covers 2 floors and includes an 8 bed ward, a Theatre Day Case Unit with 2 theatres, an Emergency Eye Clinic, and Pre-assessment Clinic and Out patient’s Clinics. As a speciality Ophthalmology sits under the umbrella of scheduled care.
Aneurin Bevan University Health Board serves an estimated population of 639,000 people (around 21% of the population of Wales). The Ophthalmology directorate covers all areas of the Health Board caring for both adult and paediatric patients.
|Our philosophy is to provide high quality, person centred, evidence based care within a clean, organised and efficient department with happy, friendly and supportive staff while understanding the challenges that we face balancing resources and increasing demand and using the principles of prudent healthcare to improve our service.|
Our Senior Nurse is Samantha Bright and the 6 nursing areas within the department at the Royal Gwent are managed by Sister Nicola Neesam.
Eye outpatients is located on floor 1 (1st floor)of E Block RGH and is most easily accessed at the rear of the hospital, at the Friars entrance where patients can be directed to drop off point at level 0. Consultant and nurse led clinics run in the department including minor operation and laser clinics.
Clinic manager is Sister Caroline Thomas who works alongside a team of Nurse practitioners, registered nurses and health care support workers to provide ophthalmic outpatient care and treatments. We also have Eye Clinic Liaison Officers (ECLO’ S) who work in the department to support patients and signpost to services.
Just a few tips if it is your first visit:
If at any time before, during or following a visit to clinic you have any concerns please speak to a member of the nursing team. Feedback is always appreciated and we are very happy to help.
If you are waiting for an outpatients appointment and are concerned that you have not received a date the number to call with enquires is:
01495 765186 OPTION 1
If you are waiting for Laser treatment the number to call is
01495 765186 OPTION 2
Eye Pre - assessment clinic is located within the main Eye Outpatients Department where a team of Ophthalmic Nurse Practitioners and health care support workers assess patients for ophthalmic surgery liaising as necessary with medical, anaesthetic team’s waiting list and scheduling.
If you are waiting for a pre-assessment appointment and are concerned that you have not received a date the number to call with enquiries is
01495 765186 OPTION 2
The eye ward is located on floor 2 (2nd floor) of E block, RGH and again is most easily accessed at the rear of the hospital, at the Friars entrance where patients can be directed to drop off point at level 0.
Ward manager for the eye ward is Sister Liz Virrey who works alongside a team of registered nurses and health care support workers to provide care for patients requiring inpatient treatment
The eye ward has 8 beds and is open Sunday to Friday for elective and emergency ophthalmic patients also taking surgical outlying patients to support patient flow across the hospital site.
At weekends any ophthalmic patients who need inpatient care are nursed on the 5th floor surgical wards which also has facilities for eye examination in a fully equipped room on Ward D5 East.
Visiting times: 3:30 – 5.00pm and 7:00 – 8:00pm
Visiting outside of these times is at the discretion of the nurse in charge of the ward.
Protected mealtimes: 12:00 - 1:00pm and 5:30 - 6:30pm
Visiting and clinical interventions unless urgent are discouraged during meal times to encourage patients to relax, reduce distractions and encourage patients to eat. We also try to facilitate a quiet hour following lunch as far as is possible to encourage a period of rest but please feel free to discuss individual issues with the nurse in charge. Ward staff are available to give advice in the evenings and at night for ophthalmic patients who have concerns.