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Changes to the Outpatient Referral and Booking Centre

7th July 2020

The Outpatient Referral & Booking Centre has recently made some changes to their telephone system and will be asked to select one of the following options:

  • Option 1 – Gynaecology & Cardiology
  • Option 2 – Respiratory & Neurology
  • Option 3 – Paediatrics, Diabetes, Endocrinology & Infectious Diseases
  • Option 4 – Gastroenterology, Care of the Elderly & Haematology
  • Option 5 – General Surgery, Nephrology (Nevill Hall) & Rheumatology
  • Option 6 – Other Enquires

 

If your call relates to a department/ speciality that isn’t listed above, please ring switchboard on 01633 234234 who will transfer you the correct team.

We’ve also made changes to our opening hours and available Monday – Friday 8:00 – 18:00 and Saturday 8:00 – 12:00.

If you’d prefer to make contact via email, you can send your enquiry to: ABB.RBC@wales.nhs.uk.  Please ensure you include your name, hospital number or DOB and a member of staff will get back to you as soon as they can.