Messages from Home Service

Thursday 13th January 2022

Aneurin Bevan University Health Board appreciates how important it is for patients and their loved ones to see each other whilst they are receiving care in hospital. We need to carefully balance this with the risk to patients, family members and staff that visiting brings whilst Covid is so rife in the community.

Due to the increasing challenges faced as a result of the new Omicron variant and in order to protect the safety of patients and staff, the Health Board will now be operating essential-only visiting from Monday 10th January 2022.

Our messaging service is still available to enable families and friends to communicate well wishes to their loved ones in Hospital via a dedicated Email address. Each message received will be printed by a member of staff and passed to the patient’s Clinician's team. Assistance in reading messages will also be provided if required.

The service will operate Monday to Friday. Messages may still be emailed over the weekend, but these will not be distributed until Monday. Anyone wishing to send a message to a friend or loved one should email their message, along with the patient’s full name, Ward Number and Hospital Site to: MessagesfromHome.ABB@wales.nhs.uk