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Health Board Launches Free Health Services Guide for Gwent Ahead of Busy Winter Period

We are proud to introduce the 'Gwent Health Guide’ - a new online tool designed to assist the residents of Gwent in navigating the complexities of the local healthcare system.  

With Winter fast approaching, the web tool, which is accessible through the Health Board's website, aims to empower individuals in finding the right health and wellbeing services for themselves, their family members, and loved ones. 

The new guide was developed in response to concerns expressed by local people about the challenges they face in knowing where to seek medical help from NHS services. By ensuring that local residents can access the appropriate healthcare services promptly, the free, comprehensive ‘Gwent Health Guide’ aims to take some of the pressure off local NHS services and improve patient experience. 

The online resource offers advice on where to go for a wide range of health and well-being concerns in the Gwent area, from life-threatening illnesses and injuries, to mental health difficulties and minor ailments. Easy to use and accessible 24/7, the tool is available in both English and Welsh, as well as offering an option to translate its contents into more than 100 languages via the ReciteMe assistive toolbar. 

Dr James Calvert, Medical Director at Aneurin Bevan University Health Board, emphasised the importance of the 'Gwent Health Guide'. 

"We know that many of our local residents often find it difficult to know where to go when they are in need of medical help, particularly if it’s an urgent problem. The 'Gwent Health Guide' is a response to these concerns, offering a user-friendly solution to empower our community," said Dr Calvert. 

"I would urge local people to use the new 'Gwent Health Guide' to help themselves, family members, or neighbours when they are ill or injured. 

"All our services are listed – from the Emergency Department to local community wellbeing services. Our online tool can be used to direct people to the right help in times of need, but I would also encourage local people to familiarise themselves with how our services work – just in case they or a loved one are ever in need of them!” 

The Health Board is working with local authorities and other partner organisations throughout the region to improve residents’ understanding of their local healthcare services and how to access them. 

For more information and to access the 'Gwent Health Guide,' please visit Gwent Health Guide